One of the trickiest parts of organizational or institutional life is knowing how to communicate well on different levels or to different audiences.  This is especially true when you realize you have strong opinions about the way things “ought to be.”  To speak can earn you looks of scorn.  Not to speak, though, may have an even heftier cost.

I was glad to see that Patrick Lencioni touches on it in connection with The Advantage, in particular with the idea of “speaking upward.”  Check out the video below to see what he says about what to do “when you’re not the CEO.”

This is probably my last post on The Advantage.  It’s a good book with some real gems of leadership wisdom.  One of these days I’ll have to check out some of his other books.